Frequently Asked Questions

Q: How does MyCard work? 
A: You can share your digital profile by simply taping your MyCard onto a mobile device, or you can also opt for a physical Digital Business Card or round tag that transmits your digital profile to the receiver’s phones via Near-Filed Communications (NFC).
Q: What can I display on my digital profile?  
A: The possibilities are endless when our team is working tirelessly to constantly upgrade the interface. Information such as your contact details can be highlighted, alongside with your own advertising space to showcase awards and achievements.
Q: Is MyCard secure? 
A: MyCard is just as safe as any cutting-edge technology, and just as safe as the data you save on it. It can only share information rather than retrieve it, and it only functions within an inch of a compatible device. Furthermore, no financial data is kept on record. All the information shared can normally be found on any of your traditional business cards. Regular Vulnerability Assessment (VA) scans are conducted throughout the year to uncover security gaps & vulnerabilities to be patched or remedied.​
Q: Does the other person need MyCard to view my digital profile? 
A: No, the other person does not need MyCard for you to share your information.
Q: What phones are compatible? 
A: Most Androids and iPhones are compatible. For older models without NFC functionality, the QR code can be used in its place.
Q: Is there a limit to the amount I can send out? 
A: There is no limit to the number of digital business cards you can share.
Q: Can I get a customized design for MyCard? 
A: Yes, we can design a template specifically for you and your company’s needs.
Q: How long does the delivery take? 
A: Once your order is confirmed, the delivery lead time is at 3 days.
Q: I am interested to use MyCard for my business, how do I go about it?
A: You may reach us out via our email [email protected] for further enquires and our team will link up with shortly after.
Q: Is the digital name card searchable by search engines (Google)?​
A: Our solution is designed to actively blocked from being indexed by search engines. No one can access your digital name card without its URL.​
Q: Is it possible to cater for local native language? Such as Mandarin, Bahasa Melayu, Thai, Vietnamese etc.​.
A: As of now, MyCard only comes in English language. However, there will be multiple languages available soon.
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